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Quick Answers: FAQs
Common questions about our WordPress Hosting and Business Email services.
Altair Orion currently provides WordPress Hosting and Professional Business Email services. We focus only on these two core services to maintain quality, reliability, and affordability.
We provide managed WordPress-only hosting on our own VPS infrastructure. It is optimized for performance, security, and stability, especially for startups and small businesses.
No. To ensure server security and uptime, users receive only WordPress admin access. cPanel, FTP, SSH, and root access are not provided as part of our managed hosting model.
No. All payments are non-refundable. Services are activated immediately after payment, so please review all plan details carefully before purchasing.
Altair Orion is not GST registered. We provide a simple payment invoice without GST details for all purchases.
Yes. You fully own your website data and can take backups and migrate your WordPress site to any other hosting provider at any time.
Hosting setup is usually completed within 2 to 4 hours after successful payment. Login details are sent via email.
Our Business Email includes professional email addresses, storage per mailbox, aliases, forwarding rules, and compatibility with Gmail and Outlook webmail.
Yes. Our Business Email service can be purchased separately and used with any hosting provider, including third-party platforms.
We provide basic support via email and WhatsApp for hosting and email-related issues. Our focus is quick and clear assistance without unnecessary complexity.