This page outlines the Disclaimer, Acceptable Use Policy (AUP), and Cookie Policy for Altair Orion. By using our website or services, you agree to all terms mentioned below.

1. Disclaimer

The information and services provided by Altair Orion are offered on an “as is” and “as available” basis.

1.1 No Guarantees

• We do not guarantee uninterrupted, error-free, or completely secure services
• We are not responsible for data loss, downtime, or business interruption unless required by law
• Performance may vary depending on user configuration and third-party services

1.2 External Links

Our website may contain links to third-party websites. Altair Orion does not control or take responsibility for the content, privacy policies, or practices of any third-party sites.

1.3 User Responsibility

• Users are fully responsible for the content hosted on their accounts
• Altair Orion is not liable for any legal issues arising from user-created content

2. Acceptable Use Policy (AUP)

To ensure a safe and lawful environment, users must not use Altair Orion services for prohibited activities.

2.1 Prohibited Content & Activities

Hosting or distributing any of the following is strictly prohibited:

• Pornographic, adult, or sexually explicit content
• Escort services, sexual contact, or dating services involving exploitation
• Gambling, betting, or lottery-related websites
• Weapons, ammunition, or explosives sales
• Drugs, narcotics, or illegal pharmaceuticals
• Hacking, phishing, malware, or scam-related activities
• Copyright-infringing or pirated content
• Any activity illegal under Indian law or international regulations

2.2 Right to Suspend or Terminate

If a user violates this policy:

• Altair Orion reserves the right to immediately suspend or terminate hosting
• No backup or data recovery will be provided
• The account may be permanently deleted without notice
• No refund will be issued in such cases

This decision is final and binding.

3. Website Migration Policy

• Migration services are paid services
• Migration fee: ₹499
• After successful payment: Complete website files, Database (SQL), Media and configuration files will be provided via registered email

Once migration data is delivered, the service is considered completed and no refund will be applicable.

4. Account Deletion Policy

Users have the right to request account deletion.

4.1 How to Request

• Login to dashboard
• Go to Profile Page
• Submit an account deletion request

4.2 Processing Time

Account deletion will be completed within 3 working days.

4.3 Data Retention

After deletion, website data will be permanently removed. However, the following information may be retained for legal and security purposes: Name, Email ID, Phone number, Hosted website names/domains. This data is stored securely and not shared publicly.

5. No Refund Disclaimer

• All payments are non-refundable by default
• Refunds are not guaranteed, even if requested
• Refund decisions are solely at Altair Orion’s discretion
• Refunds (if approved) are processed only in exceptional cases

For refund-related communication: 📧 support@altairorion.com

6. Cookie Policy

Altair Orion uses cookies to improve user experience and website functionality.

6.1 What Are Cookies?

Cookies are small text files stored on your device that help us maintain login sessions, remember user preferences, and improve website performance and security.

6.2 Types of Cookies We Use

• Essential Cookies: Required for login and account access
• Functional Cookies: Remember preferences
• Analytics Cookies: Help us understand website usage (non-personal)

6.3 Managing Cookies

You can disable cookies from your browser settings. However, disabling cookies may affect website functionality and login access.

7. Limitation of Liability

Altair Orion shall not be liable for loss of profits or revenue, data loss due to user actions, third-party service failures, or legal consequences arising from hosted content. Use of our services is entirely at the user’s own risk.

8. Policy Updates

Altair Orion reserves the right to modify this page at any time without prior notice. Updated terms will be effective immediately upon posting.

9. Contact Information

For legal, policy, or compliance queries:

• Contact Us: https://altairorion.com/contact-us
• Support Email: support@altairorion.com
• System Email: no-reply@altairorion.com